Ready-to-cook meals  101: How to Make Dinner a No-Brainer

Do you love a home cooked meal, but not the planning, shopping, measuring and chopping? If yes, our ready-to-cook meal subscription was made for you.
Here’s everything you need to know before you hit that final “sign up” button.

Why Fresh Prep?

Fresh Prep is designed to make home cooking easy, tasty, and sustainable, so you get the satisfaction of a homemade meal, without the usual prep or clean-up chaos.

What’s on the menu?

Each week, you’ll find 18+ fresh recipes featuring classics and globally inspired dishes. With something for everyone, including meat & seafood, vegetarian, vegan, pescatarian, and family-friendly options.

We’ve got your covered with:
Flexible and commitment-free
Order when it suits you. Skip weeks or pause your subscription anytime—no calls, no guilt.

To your Door
  meals arrive weekly right where you want them with icepacks to keep your food cool for up to 4 hours

Low-waste, reusable packaging
We’re serious about sustainability. Our kits come in recyclable containers or reusable Zero Waste Kits that you return.

You cook, we prep
You get pre-chopped ingredients and step-by-step recipe cards—no food waste, no measuring, no guesswork.

Fully flexible orders:
Build your order the way you like it: add snacks, sides, sauces, or even a few Ready-to-Eat meals to keep things flexible.

How it works

Meals Chosen for You (Unless You Say Otherwise):
Each week, we’ll preselect a variety of ready-to-cook meals for you—prepped ingredients, clear instructions, no guesswork. Want to cook something else? You can easily swap out meals before Wednesday at 11:59 p.m. It’s your kitchen, your call. We’re just here to make it easy.

Billing Happens Right After Cutoff:
Once the clock strikes midnight on Wednesday, your payment is processed automatically. This confirms your order and gets your meals ready for delivery.

Meals Delivered to Your Door:
Expect your order to arrive at your doorstep on your scheduled delivery day, packed in reusable cooler bags with ice packs to keep everything fresh and chilled.

Return Your Cooler Bags & Reusables:
Help us keep packaging waste low by returning your cooler bags, ice packs, and rinsed plastic recycling. Just leave them outside your door on your next delivery day or schedule a free pickup from your account settings  if you’re taking a break.

How billing works

For your first order: Your first order is billed when you sign up based on the price of the meal plan you choose.

The amount charged is kept as a pre-payment for your first delivery – You don’t have to order right away and you can still customize your first order.

Future orders: 
Each week you have until Wednesday night at midnight to choose your meals or skip the week. At midnight, we bill your credit card and then get to work prepping your order for the next week. 

Have a Promo Code? Here’s How to Use It:
• During Sign-Up: Enter your discount code in the Promo Code field at checkout. Your savings will be applied instantly to your first order.
• Promo Applied as Credit: Most discounts show up as a credit (or gift card) on your account and will be automatically applied at checkout. If you choose to skip your first scheduled delivery, you will not see this discount appear until your first order is billed.

If you have any trouble applying your code, just reach out to [email protected] or call us at 1-833-310-7737 — we’re here to help!

Where we deliver & How it works

House? Condo? Cubicle? If there’s a door, we deliver. Check our delivery area maps to see if we’re in your neighbourhood. 

Add delivery notes like “leave at back door” or “behind porch plant” so drivers know exactly where to drop your order. 

You can add notes while signing up or in your account settings 

Unlock exclusive rewards from day one

Instant welcome bonus:
Get 200 Fresh+ Rewards points immediately upon signing up 

Earn points on every order:
Earn 1 point for every $1 spent on all your Fresh Prep purchases.

Double points on larger orders:
Orders over $100 earn 2x points per $1 spent — faster rewards, more perks.

Redeem Your Points: Use your points for discounts, free meals, and exclusive member perks.

Easy Tracking: View your points balance, recent activity, and available rewards anytime in your Fresh Prep account.

Learn More: For full details visit freshprep.ca/rewards

The Ground Rules (but they’re easy)

• Order by Wednesday at 11:59 p.m. each week to get your meals the next week. Miss it, and you’ll be dining the week after.

• Minimum order is $60 (before discounts). This helps us keep delivery costs low and service sustainable.

• Right after the cutoff, your card is charged automatically. Your order is locked in, and the kitchen gets cooking

Real Meals. No Stress.

Fresh Prep Ready-to-Cook meals give you the satisfaction of cooking at home—without the grocery list, prep work, or waste. Just cook, eat, and enjoy.
Sign up today and make dinner the easiest part of your week.